Return Policy

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We at Ascending Descending stand behind the quality of everything we design and sell and we want you to be 100% happy with your purchase. If for some reason you are not, we are happy to accept returns and/or exchanges.

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Return Policy

[/fusion_title][fusion_separator style_type=”single solid” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” bottom_margin=”30px” alignment=”center” /][fusion_checklist icon=”fa-stop” size=”12px” hide_on_mobile=”small-visibility,medium-visibility,large-visibility”][fusion_li_item]Items purchased online can be returned to us within 30 days from your date of purchase for a refund or exchange. Please include a note with your returned item stating the reason for your return.[/fusion_li_item][fusion_li_item]Items purchased from a 3rd party or reseller must be returned at those locations and are subject to their return policy.[/fusion_li_item][fusion_li_item]Returned items must be unused and unwashed.[/fusion_li_item][fusion_li_item]Return Shipping costs – as a small startup Ascending Descending is unable to pay for return shipping. Your return shipping costs will need to be paid by you. Should you be requesting an exchange for a defect or need a different size (see sizing reminder below), we will pay to ship the new item to you. You may want to consider using a trackable shipping method for your return as we cannot guarantee that we will receive your return should something get lost in the mail.[/fusion_li_item][fusion_li_item]Refunds – if you are returning an item for a refund, upon receipt of your unused and unwashed item we will issue a refund to you that will be credited to whichever payment method you used to make your purchase. Shipping fees are not refundable.

Please return all items to:

Ascending Descending LLC
6500 Champion Grandview Way
Unit 26206
Austin, TX 78750[/fusion_li_item][/fusion_checklist][fusion_separator style_type=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” bottom_margin=”20px” border_size=”0″ alignment=”center” /][fusion_table]

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